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Internal Assignment Applicable for April 2018 Examination
Performance Management System
1. Define mentoring and discuss the mentoring programmes of at least two companies with benefits accrued. (10 Marks)

2. ‘24x7’is a hypermarket chain introduced in the city. It has launched four stores and has been in operation for almost a year now. The HR manager intends setting up a reward system for the employees. Chalk out a detailed plan of action for the same. (10 Marks)

3. DKMG is a CA firm having 15 branches in different parts of the country. In the home office there are more than 45 employees. This company has a performance rating under which the employees are rated quarterly by a committee of executives. Linear rating scales are used for conducting the appraisal. The qualities considered are responsibility, initiative, interest in work, leadership potential, co-operative attitude and community service. After the performance is evaluated, the ratings are discussed with the concerned employees by their immediate boss who counsels them. The ratings are used to influence promotions and salary adjustments of the employees. Recently few employees of the company called on the firm’s owner to express their dissatisfaction with the ratings they had received. Because their ratings were comparatively low, they had been denied annual increments in salary. Approximately, two thirds of all the employees received such increments. The aggrieved employees argued that their ratings did not accurately represent their qualifications or performance. They insisted that “community service” was not actually a part of their job and that what they do off the job is none of the company’s business. The employees threatened to stop work. The threat caused concern to the management. This particular experience convinced the management that ratings may represent a serious hazard to satisfactory relationship with employees. Even the owner finds that performance appraisal is a dangerous source of friction and its hazards outweigh its values; so it should be discontinued altogether.
Questions:
a. How far do you agree with the management that performance appraisal should be discontinued? (5 Marks)
b. If you were the HR manager, how would you tackle the situation?
GET SOLVED ASSIGNMENTS
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YOU MAY CALL US ON - 7506193173
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